Telrex provides VoIP recording and monitoring software to small- and medium- sized businesses. By focusing exclusively on VoIP, Telrex is able to bring advanced technology to small and medium businesses that were previously unable to afford workforce optimization solutions.
CallRex Call Recording
CallRex Call Recording™ is the easy and affordable IP call recording and monitoring solution for IP telephony and unified communications systems.
The demand for call recording has increased dramatically in recent years. Businesses of all types improve customer service, resolve customer disputes, increase employee productivity, and comply with legal requirements with CallRex Call Recording software.
Designed with the manager in mind, CallRex Call Recording software enables you to:
- View real-time status of users
- View real-time status of users
- Silently monitor calls
- Record 100% of calls
- Set triggers for automatic recording
- Record calls on-demand
- Configure users into recording groups
- Easily search, retrieve and playback calls
- Export call recordings for email, link to CRM and more