Telnet Group, Inc. Receives ShoreTel Top 10 Customer Satisfaction Award for 2009
Rated "World Class" in Customer Satisfaction by Independent Source
Fenton, MI - June 28, 2009 – Telnet Group, Inc. today announced it has won ShoreTel's Customer Satisfaction Excellence Award for ShoreTel's Fiscal Year 2009, ending June 30. ShoreTel, Inc., the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system, announced the Fiscal Year 2009 award recipients at its global virtual partner ceremony July 20, 2009. With a customer satisfaction score in 2009 of 99.5%, Telnet Group, Inc. was honored for being one of ShoreTel's top ten customer-satisfaction achievers in its Champion Channel partner program.
ShoreTel's highly qualified partners consist of VARs, integrators and interconnects that help customers navigate a world of voice over IP (VoIP) options, including LAN, WAN, call center, voice and data application integration, technology deployment, and training and support. The Top Ten Customer Satisfaction Excellence Award is presented to ShoreTel's channel partners that have achieved world-class customer satisfaction scores of 95+ as measured by an independent third party.
About Telnet Group, Inc.
TelNet Group, Inc. offers business class voice communication solutions from 10 to 10,000 phone users in system size. We specialize in multi-site customer applications where collaboration is critical. TelNet Group saves customers money on their phone bills which makes new technology affordable for any budget.
TelNet Group is dedicated to providing state-of-the-art solutions and services to meet all your communication needs. From IP phones to IP trunking, our experienced staff and strong affiliates will use the latest in communication technology to help you grow in the fast paced business world.
About ShoreTel, Inc.
ShoreTel, Inc., (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany.